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(Posted: 07.15.2010 01:11:54 PM)
NV Energy power transformer work July 22

Update! NV Energy will be replacing a transformer in downtown Reno starting at 7pm on July 22, and ending by 7am the next day. This work will interrupt power in a building that houses some of our core network equipment. We do not anticipate any outage in our service, as we have sufficient backup power. However, some service providers that we use are located in the same building, and we have no knowledge of their backup power facilities. We will be monitoring the situation throughout the work period.

(Posted: 07.15.2010 10:59:56 AM)
NV Energy power transformer work tonight

NV Energy will be replacing a transformer in downtown Reno between 7pm tonight and 7am tomorrow. This work will interrupt power in a building that houses some of our core network equipment. We do not anticipate any outage in our service, as we have sufficient backup power. However, some service providers that we use are located in the same building, and we have no knowledge of their backup power facilities. We will be monitoring the situation throughout the work period.

(Posted: 07.13.2010 12:56:59 PM)
Delayed Email: Update

Email which had been delayed or queued over the last 24 hours due to server load has now mostly been delivered. We have made some configuration changes to our email system to both reduce the load and help prevent messages from being delayed in this manner, regardless of server load average, in the future. Additionally, this should help with overall slowness while we configure the additional server to add to the mailstore array.

(Posted: 07.13.2010 10:32:23 AM)
Email Server Upgrade

Due to continuing sporadic load problems, we are in the process of adding an additional email server to handle the load. We expect this server to be available this afternoon. Until then, we will encounter periods of extreme slowdowns where email may be temporarily unavailable. We appreciate your patience, and apologize for the inconvenience.

(Posted: 07.12.2010 03:22:54 PM)
Email Slowdowns: Network wide

We are currently experiencing much higher than normal load on our email systems. This is causing delays in delivery, and slower times in connecting to download mail. Our network administrators are working on the problem, and hope to have this resolved soon. In the meantime, no email is being lost -- it is merely slow. Thanks for your patience while we work to resolve this.

(Posted: 06.23.2010 02:28:37 PM)
MRTG bandwidth graphing system offline

The MRTG bandwidth graphing system is offline for maintenance. It will be back up before the end of the business day today. During this time, graphing will not take place.

(Posted: 06.17.2010 10:32:20 AM)
VoIP Service Outage: Minden/Gardnerville

We are currently experiencing issues with VoIP numbers in Minden/Gardnerville not being able to receive calls. We have dispatched a technician, and expect the problem to be resolved within the hour. This affects numbers with prefixes of 215.

(Posted: 06.17.2010 10:31:31 AM)
VoIP Service Outage: Minden/Gardnerville

We are currently experiencing issues with VoIP numbers in Minden/Gardnerville not being able to receive calls. We have dispatched a technician, and expect the problem to be resolved within the hour.

(Posted: 06.14.2010 01:30:21 PM)
Short outage tonight

At 2am tomorrow (the morning of Tuesday the 15th), we will be rebooting one of our core network switches. This will cause a 60 second outage that will affect wireless, colocation and voice customers. DSL, T1 and vNet customers should not be affected.

(Posted: 05.21.2010 04:39:36 PM)
Web server maintenance Saturday the 22nd at 12am

We will be shutting down the shared web servers web0 and web2 between 12am and 1am on Saturday the 22nd (tonight) for maintenance. The web email server and the GBIS web site will also be affected.